Privacy Policy
This Privacy Policy explains how Alphia’s Movers LLC (“Alphia’s Movers,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit alphiasmovers.com or use our delivery and courier services.
By using our Site or Services, you agree to the collection and use of information in accordance with this Policy.
Information We Collect
a. Information You Provide Directly
We collect personal information you voluntarily provide when you:
- Request a quote or complete an intake form
- Send us a message or fill out a contact form
- Schedule a delivery or related service
- Leave a review or testimonial
This may include:
- Name
- Email address
- Phone number
- Pickup and destination addresses
- Preferred delivery date and time
- Details about your delivery and items involved
b. Information Collected Automatically
We may automatically collect:
- IP address
- Browser type and device information
- Pages visited, time spent, and referring links
- General usage data for analytics
These help us improve functionality, security, and overall user experience.
How We Use Your Information
- Providing quotes and responding to inquiries
- Scheduling, managing, and completing deliveries
- Communicating updates or confirmations
- Improving website performance and user experience
- Enhancing customer support
Cookies & Analytics
Our Site may use cookies and analytics tools such as Google Analytics to measure traffic, improve performance, and understand user behavior. You may adjust cookie preferences through your browser settings at any time.
How We Share Your Information
We may share your data only with:
- Service providers (scheduling tools, form platforms, IT/hosting)
- Legal authorities if required for compliance
- Business successors in case of a merger or transfer
Data Retention
We retain information only as long as necessary to fulfill the purposes outlined in this Policy, or as required by applicable law.
Data Security
We take reasonable technical and organizational measures to secure your information. However, no method of online transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections or updates
- Request deletion where applicable
- Opt out of certain uses
To exercise any of these rights, please contact us using the information in Section 12.
Children’s Privacy
Our Services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such data, please contact us immediately.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites and encourage you to review their policies independently.
California Privacy Rights (CCPA)
If you are a California resident, you may request:
- Information on what personal data we collect
- Access to specific personal data we hold about you
- Deletion of your data (subject to certain exceptions)
- Non-discrimination for exercising your privacy rights
Submit CCPA requests by contacting us at the information listed in Section 12.
Policy Updates
We may update this Policy periodically to reflect changes in our practices or applicable law. Updates will be reflected by the “Last updated” date at the top of this page. Continued use of our Site or Services after changes constitutes your acceptance of the revised Policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please reach out:
Legal Disclaimer: This Privacy Policy is provided for general informational purposes and does not constitute legal advice. Alphia’s Movers LLC recommends consulting a qualified attorney to ensure full legal compliance with applicable federal, state, and local privacy regulations.